JUGAO after-sales team went to the Iraq site and successfully completed the plasma pipe cutting machine commissioning and customer training.
JUGAO, a renowned intelligent equipment provider, recently announced that its professional after-sales technical service team, at the request of a client, successfully arrived in Iraq and completed on-site installation, commissioning, and operational training for a high-performance plasma pipe cutting machine for a key local customer. This operation fully demonstrates JUGAO's customer-centric service philosophy and strong global technical support capabilities.
With the accelerated industrialization in the Middle East, the demand for high-precision, high-efficiency CNC cutting equipment is growing. The Iraqi customer installed a JUGAO plasma pipe cutting machine to enhance the automation level and product quality of their pipe processing operations. To ensure the equipment could be quickly put into production and achieve maximum efficiency, JUGAO responded swiftly, dispatching a team of experienced engineers to the customer's site.
At the commissioning site, JUGAO engineers overcame the challenges of long distances and environmental differences and quickly engaged in the intense work. Following strict standard procedures, they conducted a comprehensive and meticulous inspection and precise commissioning of the equipment's mechanical structure, electrical system, plasma power supply, and CNC system. During the debugging process, the engineering team conducted repeated cutting tests based on the specific pipe material and specifications that the customer was about to process, and continuously optimized the cutting parameters. Ultimately, the equipment reached its optimal working state, and the cut section was smooth and flat, fully meeting the customer's expected standards.
