Recently, the after-sales technical service team of JUGAO, a leading Chinese laser equipment manufacturer, successfully completed the installation, commissioning, and operation training of its third high-power laser cutting machine at a customer's site in Kirkuk, Iraq. The equipment delivered and put into use this time is a JUGAO-12KW ultra-high-power laser cutting machine with an effective processing length of 6 meters. This signifies that JUGAO has earned continued trust and in-depth cooperation in the Iraqi market, especially in the heavy industry-concentrated Kirkuk region.
The JUGAO-12KW-6m laser cutting machine installed this time is a high-end piece of equipment specifically designed to meet the harsh industrial environment and high-intensity processing demands of the Middle East. This equipment boasts superior cutting capabilities, extremely high precision, and stable performance, easily handling the cutting of thick metal plates and various complex patterns, significantly improving the metal processing efficiency and product quality for customers in the oil and gas equipment, construction machinery, and other fields.
During several days of intensive work, JUGAO's professional after-sales engineering team not only efficiently completed the comprehensive installation and precise commissioning of the equipment, ensuring its optimal operating condition, but also provided systematic, theoretical and practical professional training for the customer's operators and maintenance personnel. The training covered key aspects such as safe operating procedures, daily maintenance, troubleshooting common faults, and software applications, ensuring the customer team could independently and proficiently operate this advanced equipment.
"We highly appreciate the professionalism and efficiency of the JUGAO team," said the customer's on-site manager. "From initial communication to on-site installation and training, the JUGAO team demonstrated extremely high professionalism and a responsible attitude. The addition of this 12KW unit has taken our production capacity to a new level."
The successful delivery and training of the third unit in Kirkuk is another significant achievement for JUGAO in its commitment to the international market and its "localized, in-depth service" strategy. It not only strengthens the cooperative relationship with local customers but also further enhances the influence and reputation of the JUGAO brand in Iraq and the surrounding Middle East region.
